Shanté R. Akafia


Shanté R. Akafia, IPMA-SCP, Assistant City Manager, City of Lewisville

Shanté has almost 20 years of municipal human resources experience with the City of Palm Bay, Florida and several municipalities in the DFW Metroplex, including DeSoto, Cedar Hill, Allen and Rowlett.  Currently Shanté serves as the Assistant City Manager, City of Lewisville. Shanté is a Dallas native and has had a long-standing passion for local government administration dating back to high school where she attended the Magnet Center for Government, Law and Law Enforcement in downtown Dallas. This passion for local government administration led Shanté to receive a bachelor’s degree in Public Administration from Grambling State University and a Master of Public Administration from the University of North Texas. Shanté served as a Trustee on TMHRA’s board of directors from 2008 to 2012 and from 2016 to present.  During this time, she had the pleasure of chairing the conference programming, newsletter and sponsorship committees.  In her free time, Shanté enjoys traveling, meditative coloring, listening to audio books and spending time with her husband and their sons.

Andre Houser

Vice President

Andre Houser, SHRM-SCP, SPHR, IPMA-SCP, Human Resources and Civil Service Director, City of Conroe

Andre Houser, SHRM-SCP, SPHR, IPMA-SCP, currently serves as the Human Resources and Civil Service Director for the City of Conroe, TX.  He has served in that capacity since January, 2012.  Andre has over 30 years of municipal HR experience, having served in 5 cities and 3 states.  He has worked for both Mayor-Council and Council-Manager cities, and is very familiar with the pros and cons of each.  His experience covers all aspects of HR Management, including collective bargaining, labor relations, recruitment and selection, compensation and benefits, health and safety, and Civil Service.

Andre has been active in the HR field, having previously served as a SHRM Chapter President in Arkansas, as SHRM State Director in Oklahoma , and as a multi-year member of the former Area IV SHRM Board.  He currently is a member of the Montgomery County chapter of SHRM.  Andre is also a member of the International Personnel Management Association, where he serves on the 2016 Awards Committee.

He holds a Bachelor’s Degree in Political Science and a Master’s in Public Administration, both from the University of Arkansas.  Andre received a Certificate in Management from ICMA, has been certified as a Professional Trainer by Arkansas State University, and is a Texas Certified Public Manager, which he earned at the University of Texas at Arlington.  He is a 2013 graduate of Leadership Montgomery County in Texas.  He is certified as SHRM-SCP, SPHR, and IPMA-SCP.

Paula Kutchka

Past President

Paula Kutchka, Director of Human Resources, City of Sugar Land

Paula Kutchka, Director of Human Resources, for the City of Sugar Land, is a native Texan. She was born in Victoria and grew up in Wharton County. Paula earned a Bachelor of Science degree in psychology from the University of Houston-Victoria.

Paula began working for the City of Sugar Land in 2002 when she was hired as the Compensation and Benefits Manager. She was promoted to Assistant Director in 2006 and Director in 2011. Paula has over 20 years of human resources experience in a variety of industries, including county government, staffing, manufacturing, and chemical production.

Paula’s professional affiliations include HR Houston (served on 2010-2011 Board of Directors), Texas Municipal Human Resources Association (TMHRA), National (NPELRA) & Texas Public Employee Labor Relations Association (TxPELRA), and International Personnel Management Association (IPMA). Paula also participates in the greater Houston area Human Resources Management group, which meets bi-monthly to discuss hot topics that affect the region.

With the numerous challenges facing the Human Resources profession today, including compliance with ever-changing state and federal regulations, Paula believes strongly in continuing education, strategic planning and meaningful conversations regarding the changing work environment. She has led a number of initiatives to modernize Human Resources at the City of Sugar Land, has made her department “paper light”, and continues to look for ways to improve operational efficiencies and customer service.

Paula, her husband Gary, and two children have lived in Fort Bend County since 1997.

Lauren Safranek


Lauren Safranek, City of Frisco

Lauren has been the Director of Human Resources for the City of Frisco for almost 20 years. She has managed employee growth of over 350% in 17 years. She plays a key role in the development, implementation, and training of City wide/employee determined CORE values and align organization activities with CORE Values.  She is a key member of Frisco’s team (including HR, Finance, and IT) that evaluates and implements technology solutions that support the achievement of HR and City’s strategic direction, vision, and goals.  Lauren is responsible for the design and oversight of organizational compensation and benefit philosophies, strategies, and plans that align with the City’s strategic direction.  She ensures staff utilizes technology to improve efficiency and services including on-line requisition/application/talent management systems; employee self-service including paperless benefits enrollment and open enrollment; paperless records management; and intranet resources.  She oversaw the development and implementation of a City-wide Leadership Development training programs to develop talent and address long-term organizational strategies.

Prior to joining Frisco, Lauren served as the Director of Human Resources for the City of Southlake and the Human Resources Manager for the North Central Texas Council of Governments. Lauren is a former TML Board Member, Texas Municipal Human Resources Association (TMHRA) Past President, International Public Management Association for Human Resources member, Professional Human Resources certification, PELRA Certified Labor Relations Professional, SHRM Senior Certified Professional, and certified instructor for Developmental Dimensions International (DDI).

Lauren has a B.B.A. in Personnel Administration and Industrial Relations from University of North Texas. She has been married over 25 years and has 2 children, Max (18) and Erika (15).

Cheree’ Bontrager

TMRS Representative

Cheree’ Bontrager, SPHR, SHRM-SCP, Director of Human Resources, City of University Park

Chereé is currently the Director of Human Resources for the City of University Park.  She has over eighteen years of experience in Human Resources with municipal government and a total of 23 years of experience in Human Resources.  Chereé obtained her Bachelor’s Degree in Business and Human Relations at Amberton University and a Master’s Degree in Conflict Management & Dispute Resolution at SMU.  In 2008, Cheree’ obtained her SPHR certification through the Human Resources Certification Institute and obtained her SHRM-SCP through the Society for Human Resources Management in 2015.  Cheree’ has served on the TMHRA since 2016 and has been a member of TMHRA since 2003.  She is passionate about partnering and building connections with HR professionals across the state of Texas in order to provide caring services to municipal employees.

Lisa Norris

TML Representative

Lisa Norris, City of Grand Prairie

Lisa has 25+ years of experience in municipal Human Resources where she currently serves as the Human Resources and Civil Service Director in the City of Grand Prairie. Lisa enjoys strategically leading her team, partnering with City Departments to accomplish their needs and providing mentorship to other Human Resource public sector professionals across the state needing help or guidance on issues.  Outside of Human Resources, Lisa enjoys spending time with family doing anything outdoors – hunting, fishing, or just hanging out with family and friends.

Lashon Gros


Lashon Gros, HR Director, City of Taylor

LaShon Gros is the Director of Human Resources and Civil Service for the City of Taylor. She began this role in January 2021. Her focus is on recruiting and retaining talented employees, increasing employee engagement, and making a positive impact in the organizational culture. LaShon began her career in municipal human resources with the City of Killeen where she served 5 years. Her duties included employee relations matters, managing the recruitment cycle, overseeing the hiring and promotion processes for Civil Service, and assisting with training. LaShon discovered her love for human resources while serving in the United States Army. LaShon retired from the army after 20 years of service in 2016. LaShon has a Bachelor of Science in Business Administration, a Master of Human Resources Management, and a Master of Science in Organizational Leadership. She is also a Society of Human Resources Certified Professional (SHRM-CP). LaShon loves spending time with her family, watching movies, and traveling.

Holly Killingsworth Guidry


Holly Guidry, Human Resources Director, City of Nederland

Holly is a Southeast Texas native and earned a Bachelor of Business Administration in Human Resources Management from Lamar University. Holly joined the City of Nederland in 2010 and has served as the Human Resources Director/Civil Service Director since 2013. She also serves as Deputy City Manager.

Her areas of responsibility include all personnel related operations (including civil service and collective bargaining), benefits administration, compensation, compliance and risk management. Working in a small city often presents unique challenges but she truly enjoys the opportunity it creates to partner directly with departments to meet their needs and work one on one with employees.

In her spare time, Holly enjoys traveling and spending time with her family and friends.

Christi Klyn


Christi Klyn, Director of Human Resources, Wichita Falls

Christi Klyn attended Midwestern State University where she received a B.A. in Psychology and Sociology, and a M.A. in Training and Development.  Christi worked in private sector Human Resources for 8 years prior to beginning her municipal service with the City of Wichita Falls in 2013.  She began her career with the City of Wichita Falls as the Human Resource Manager/ Civil Service Director, and promoted to Director of Human Resources/Civil Service in 2015.  Christi is responsible for oversight of Personnel Services, Risk Management, and Employee Benefits. During her time with the City, Christi has formed a Wellness Committee and supported the committees implementation of a City Wellness Program, is in the process of working with departments to implement and support the City’s first formal safety program, and collaborated with the Police Department to implement an alternative promotion system for the Wichita Falls Police Department. Christi is a member of SHRM, TMHRA, and Wichita Falls Human Resource Management Association.   Christi would be honored to serve as Trustee on the TMHRA board, and is eager to support the organization through her commitment to human resource best practices.

Veronica Sanchez


Veronica Sanchez, City of San Angelo

Veronica possesses over 22 years of HR experience working in both the private and public sector.  Areas of expertise include civil service administration, compensation, benefits administration, performance management, employee relations, and organizational analysis and development.  She has served in several capacities as a board member for the Concho Valley SHRM Chapter to include two terms as President where she led the Chapter in obtaining a Gold Chapter and Platinum Chapter designation.  She was honored with being named the 2012 HR Professional of the Year by the Concho Valley SHRM Chapter for displaying leadership skills that accomplished the Chapter’s vision to heighten the recognized value of the HR profession as essential strategic business partners in the community.  Additionally, Veronica was recognized by the community as one of San Angelo’s 20 under 40, an annual program which highlights 20 individuals under the age of 40 who have enhanced life in the city in which they reside through their overall leadership, career choices, motivation and community involvement.  Veronica has maintained her Professional in Human Resources Certification since 2008, is a graduate of the 2011 Texas Certified Public Manager program from Texas State University and is pursuing a Bachelor of Science degree in HR Management from Western Governors University, Texas.  Veronica has previously served as a Trustee on the TMHRA Board, as well as Membership Chair, Programs Chair, Secretary and Vice President.

Cat Schlueter


Cat Schlueter, City of Azle

Cat has been in the field of Human Resources since 2001 and became PHR certified in 2008 shortly before starting her current role as HR Manager for the City of Azle in July of 2008. In December of 2015 she obtained her SHRM-CP certification. In addition to serving as Emerging HR Professionals Director on the Board for Fort Worth HR since 2017, she has been a regular member on various committees for the HR Southwest Conference since 2007 and their Director Elect for the 2021 Special Events Committee.

Cat’s heart is in public service, and she is committed to learning about all aspects of municipal government to better identify means of effective and strategic integration of Human Resources best practices in the different departments. To that end, in January of 2019, she began pursuit of her Master’s Degree in Public Administration through Tarleton State University. Cat strives to assist those who are new to municipal HR and has worked with and on the TMHRA programs committee as a volunteer for four years, facilitating Nuts and Bolts Conferences and recruiting speakers and sponsors.

Her desire to serve as Trustee on the Board of TMHRA is a natural result of her passion for acclimating municipal HR professionals through the process and challenges the public sector faces. Working collaboratively with other Texas HR professionals to represent a voice of welcome and encouragement, navigation through change, and helping make a difference is what she strives to do. Although Cat is passionate about Municipal HR, she works diligently to assure that family remains her priority. She and her husband have been married for 26 years and share two wonderfully diverse children who are currently Aggies.

Elliot Harper


Elliot Harper, Talent Services Manager, City of Irving

Elliott is currently the talent services manager for the City of Irving. Elliott has more than 18 years of municipal government experience, with eight of those years dedicated to municipal government human resources. Before joining the City of Irving, Elliott served the communities of Georgetown, McKinney, and Sachse. Elliott has a bachelor’s degree in human relations and business and received the TMHRA Rising Star Award in 2015. He also currently serves as a board member for TXPELRA.

He has worn many hats during his time in municipal government including volunteer fire fighter, facilities maintenance technician, building inspector, and project manager. An opportunity to move to human resources in the spring of 2012 sparked an interest in him and began him on a path that would become his passion. Elliott started working toward receiving professional certifications through HRCI and SHRM and now has his PHR and SHRM-CP certifications. He thoroughly enjoys being able to promote positive change within the organizations that mean so much to him and having a positive impact on employees.


Jeriana Staton


Jeriana Staton, HR Director, City of Sanger

Jeriana is currently serving as the Director of Human Resources and Special Projects for the City of Sanger. Jeriana joined the City of Sanger team in late 2016 as the Human Resource Coordinator and Deputy City Secretary.  In April of 2020 she was promoted to Director of Human Resources, Special Projects and Deputy City Secretary. In August 2020 she was appointed into the position of Interim City Manager and City Secretary in addition to her Human Resources duties.  Jeriana stepped out of this position in July 2021 and returned to Director of Human Resources. She has over 10 years of Human Resources experience in both private and public sector along with 6 years of experience volunteering on different boards.

Jeriana currently serves as a department of one in Human Resources, she is responsible for recruiting, onboarding, training, benefits management, risk management, ongoing employment growth and all things employee relations related under the big umbrella of Human Resources.  When Jeriana isn’t studying the newest changes in local and federal government that could impact her team, she can be found at her home in Ponder, TX with her two teenage boys, Fiancé and Corgi. She enjoys family trips back home to Florida or just a weekend getaway to float one of the many great Texas River.

Jeriana’s passion to server others in the workplace as a resource is what lead her to what she does today.  It’s a great honor to be on the TMHRA  Board.


Kelly Rodriguez


Kelly Rodriguez, Human Resources Generalist, City of Killeen

Kelly Rodriguez is a Human Resources Generalist for the City of Killeen.  She began this role in January 2020, working primarily with the City’s Public Works, and Recreation Services Departments.  Her duties include managing the entire employee life cycle, employee relations matters, and acting as an advisor for the department leaders she works with.  Kelly has also acted as the City of Killeen’s Wellness Coordinator and was instrumental in creating a successful Wellness program for the City.  She discovered her love for Human Resources after obtaining an entry level position with the Killeen Independent School District’s Human Resources Office, where she managed the pre-employment process for the District’s Auxiliary staff.  She earned her bachelor’s degree in Human Resources Management from Texas A&M University – Central Texas in 2018.  Kelly was named TMHRA’s Rising Star in 2021 and is currently working on becoming a IPMA -HR Certified Professional.